31Bets is an online casino that offers a wide range of games from top software providers, enticing bonuses for new players, and a user-friendly interface. The brand has gained popularity among gamblers worldwide, but it’s essential to evaluate its strengths and weaknesses before deciding whether to join.

Brand Overview

Established in 2013 by Netshop Markets Limited, a company based in Malta, 31Bets is licensed by the www.31bets.ca Malta Gaming Authority (MGA) with license no. MGA/CL1/434/2009 (issued on June 6th, 2012). The casino’s name implies that it caters to high-stakes gamblers who are seeking big wins.

Registration Process

Creating an account at 31Bets is a straightforward process requiring only basic personal details. Players must provide their first and last names, date of birth, address, phone number, email, username, password, and choose a currency (Euros by default).

To verify the new player’s identity, they will need to upload scanned copies of an ID document (passport or driver’s license) and proof of residence. Verification typically takes 24 hours but can be speeded up with the help of the casino support team.

Account Features

Each account has access to a wide variety of games, multiple payment methods for deposits/withdrawals, promotional offers, tournaments, VIP loyalty program, as well as comprehensive statistics on betting history and game performance.

For added convenience, customers can save their preferred games in a ‘Favourite Games’ list or set up custom notifications to inform them whenever one of these games is available.

Bonuses

When registering at 31Bets casino players receive an exclusive Welcome Bonus : £25 Free + 100% Match Deposit Bonus Up To £250. This offer applies only for the first deposit and comes with a wagering requirement (x40).

Additionally, new customers can claim an extra 10 Free Spins on selected games after their first deposit.

There are numerous ongoing promotional deals available to both newcomers and loyal players alike including Cashback Tuesdays , Weekly Slots Tournaments , or special birthday gifts.

As for the VIP loyalty scheme – it features six levels with increasingly generous cashbacks, faster withdrawal times, free spins rewards, personal account managers & dedicated customer support.

Payments and Withdrawals

31Bets casino supports numerous deposit options including popular choices like Visa, Mastercard (with a 2% commission), Skrill (minimum €10) & Neteller.

Minimum deposits at this online casino are set to €10 with an exception of PayPal which is capped at €5.

Withdrawal times can vary depending on the chosen payment method: eWallets (1-3 days), credit/debit cards (up to 7 business days), and bank transfers take a bit longer, sometimes up to 15 working days for processing alone. It’s essential to note that each withdrawal may have its own unique set of fees associated with it.

Game Categories

Players will find over 400 games , categorised as: Slots (2D & 3D), Table Games, Video Poker and Live Casino all provided by established software developers like Microgaming, NetEnt, Evolution Gaming and WagerWorks amongst others. The full game portfolio is accessible via the casino website’s footer.

Here’s a list of some popular titles from these categories: Starburst (NetEnt), Gonzo’s Quest (NetEnt) – slot machines; Baccarat, Roulette French & Blackjack Gold – table games; Deuces Wild & Aces & Faces – video poker variants; Live Roulette Imperial Punto Banco, Casino Hold’em and other live dealer entertainment options.

Software Providers

As mentioned above several leading developers offer their products for gaming at 31Bets online casino.

• Microgaming (Casino software, Games development).

Some well-known slot titles available from these suppliers are:

1. Gonzo’s Quest (NetEnt) – an action-packed exploration quest set against a jungle backdrop with unique falling blocks winning mechanism. 2. The Legend of Shangri-La: Cluster Pays by NetEnt. This five-reel game offers cluster pays, free spins and a chance to unlock the legendary hidden city. 3. Thunderstruck II developed by Microgaming – an epic Norse mythology themed slot featuring massive multipliers.

Other prominent providers whose games are integrated with this online casino include Quickspin AB (a Swedish company focusing on video slots), Yggdrasil Gaming Ltd, Playtech Ltd., Push Gaming and GamesOS.

Mobile Version

31Bets has both Desktop & Mobile versions , although players can access it via a single web browser window using either type. This adaptability caters for any player with an internet connection anywhere in the world at their fingertips – whether they’re gaming on their smartphone (for easier convenience), tablet or home computer.

Security and License

31Bets casino prioritizes consumer protection above all, ensuring that each gamer enjoys a secure experience from registration through withdrawal. They use encryption standards supported by industry standard SSL protocols to protect sensitive information.

Additionally the website adheres to fair gaming practices regulated by eCOGRA – an international testing agency for online casinos – and is regularly evaluated by third-party auditors such as Gaming Laboratories International (GLI).

As already mentioned in Brand Overview section, 31Bets holds a valid license from Malta Gambling Authority which includes strict adherence to rules laid out within their respective jurisdictions: Anti-Money Laundering Act of 2001, Unfair Commercial Practices Directive 2005/29/EC.

Customer Support

When customers face any issues or have questions regarding gameplay mechanics or general matters related to website performance they can use multiple avenues for support available 24 hours a day – via:

• Live chat (operators available Monday through Friday from 9 am till midnight and on weekends).

Support email, which allows sending messages at your preferred timing.

Telephone assistance accessible worldwide in English.

Help Center offers comprehensive guides covering basic account management procedures up to troubleshooting solutions for game freezes and/or software related issues – as well as more detailed FAQs.